Skin care routine?

Okay so I have some questions. I have VERY sensitive skin. Very blemish prone, have had cystic acne for about 5 years now and usually it looks terrible because of all the scarring and hyperpigmentation and bumpiness. I have recently started using all African black soap products. They seem to work well for my skin. However, any kind of cleanser makes my skin feel raw. It stings and burns something terrible after I wash it. I moisturize it right after every single time but that sometimes burns unbearably. It doesn’t matter if I use my regular cleanser, my scrub, or the mask. My skin is always red and irritated. But if I don’t wash it as much I break out because it’s dirty. What am I doing wrong here?! When should I use the scrub and mask, how often? How can I get my skin to stop burning and feel hydrated again.