Horrible customer service

I go into Denny’s today with 3 others, we sit down in a booth, and wait for someone to come get our drink orders. I see from the table over, a lady had ordered something, and they got it wrong. The waiter was maybe 19-20 years old, and all he did was put his arms up and shrug at her. She did it back to mock him, and asked for the manager to come out. They argued for about 10 minuets on what the menu said, and what order was placed.

FINALLY, after 30 minuets of waiting at our table, a girl also 19-20 came out and took our drink and food order since we had time to figure out what we wanted. Got everything, it was ok. She brought my boyfriend’s food out and they didn’t get his order right, so they added in the onion rings he ordered for free. THEN, when the waitress was filling up my water, my boyfriend extended his cup to her so she could fill his up too, and she just walked away after filling mine. He was kind of taken aback. she refilled his 30 minuets later after he put it out at the front of the table to be seen.

I was scoping out the restaurant this entire time and noticed everyone was either sending food back because it was wrong, or not being served at all after 10-15 minuets of waiting. I guess Denny’s was having a bad day, cause its always fast and right every other time I come in. Felt bad for them, I know what it’s like to have a rush and having to move quick to satisfy everyone.