Do you think dispensaries should require your ID and your medical card both not expired?

Em

I only ask because I work at a dispensary and everyone was fine with it until this lady who her ID was expired by a month and we couldn’t let her in due to the policy that was given to us. She complained that it shouldn’t matter if her licensed is expired as long as she has her medical card that’s not expired that she should be good. It was rare we ran into those cases but I’m just curious on y’alls opinion and I haven’t seen a topic like this I looked it up just in case someone would say it’ll get deleted.

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