Bad tattoo shop customer service

So i have a tattoo appointment the 21st. My tattoo artist told me to text her ahead of time to send her photos of what i want so she could draw something. I did and she never responded, neither did the tattoo shop when i fb messaged them. I only get auto replys. It took MONTHS to get ahold of this artist just to schedule a consultation.

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Anyway, the shops still open and im assuming im just gonna go in the day of and hope she knows what I want.

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Yes i know most shops are closed during the pandemic, this ones not and I've had my appointment booked for months. I'm not rescheduling. Ill use Saniderm and ill be fine.

Up to user discretion. To each their own.