What do you think about this comment ? Ignorant or not

https://youtu.be/WWTRwj9t-vU

This video is about a makeup artist that has alot of acne and the comments she received on her social media. Alot of the comments were degrading, humiliating, and hurtful about her appearance . I'm guessing it was a black woman said to try being a black woman in America and basically saying to get over it that there are people like them who go through bigger problems. Do you agree? And why? Why is it ok to put someone else down and ignore another issue that is an epidemic in society which is cyber bullying ? Her name is *my pale skin* on YouTube. Amazing video if you cannot click the link.