Any UK mammas to be??

Shaniqua
I've had about four midwife appointments and I've seen a different lady every time and only two scans I've only heard my baby's heartbeat 3 times. And I had my last appointment and don't have any midwife numbers as well as no tour of the labour ward just a 10 second discussion on what kind of birth I want and I'm at a complete loss my best friend had her baby in the same hospital and she had the midwifes number for when she thought she was going into labour and I'm just upset as to why I'm not getting the same treatment. I need help 😩😩