Paternity test?

Layla

Okay so my ex and I got a paternity test on my daughter. They’re alike in so many ways and even look alike. The results came back

With no match. I have a copy of the results but the alleles being matched are extremely similar in both of theirs. Is it possible this is a false negative? Has anyone had a bad experience with this? I used identigene and ddc labs I can also post a picture of my results if need be. They’re far to alike to not question it