I don’t know where to put this

I would like some help i don’t know how to look up my credit score i tried using credit karma and it never works it always says validation failed then i try to snap a pic of my ID and still doesn’t work idk maybe because it’s from Arizona ? and i was 17 when i got it and never got a new one i’m now 23 i have moved around a lot so i don’t know what address to put if that’s also the reason should i try a different cite ?