Struggling with acne

I have been struggling with acne a long time. Cetaphil was my best friend since I was like 12 years old. Suddenly it stopped working, my face was getting much worse and nothing was working. Came to realization is the water that has been making everything worse. Recently people in my town have been complaining of the water. My hair are falling like crazy, my skin is super dry and my face is a mess. Sometimes it’s not the product you guys use but simply the water. I stopped washing my face with water for a week I know you shouldn’t do that, I used only face wipes and my skin looked totally different. It was glowing! Just throwing that out there