Trouble Inserting Cup

So I just got my first mensural cup (the saalt cup in small) and I did everything people said, relax and aim for the tailbone, but I couldn’t push it in and it started to hurt. I even got a mirror to make sure it was going on the right place and I couldn’t get it in. Is this normal? I’m 16 and never had sex or used a tampon so could it just be my hymen?

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