Never got a call for my std/sti results?

Not sure what group to ask this in so sorry if this isn’t the right group. I get tested almost regularly for std/sti at least twice a year or whenever I’ve got with a new partner, normally my OBGYN tests me but I went to the health department this time and they did blood work, urine sample, and a swab test because it’s been burning down there when I pee. I told them I think it may just be a UTI but I wanted to be sure since I recently got back with my child’s father and idk if he would tell me if he was with anyone else while we weren’t together. The lady told me my results would be back in 2 or 3 days tops and it’s been 5 now and I still haven’t got a call with my results. She gave me a card to call if I wanted to check my results and I’ve called 4 or 5 times this week with no answer. Should I just assume I’m negative for everything and it must be a UTI since they never called me or should I go down there Monday and ask them about it since I can’t get anyone on the phone?

Vote below to see results!