This was the EASIEST experience ever! According to my insurance (United healthcare), they had to wait a month prior to my due date to go over my options... I received the email with free and upgrade pump options 8/17. I responded 8/18 and was told it would take 2 business days to ship and then 3-5 days for delivery. I received my pump 8/20!! I was so excited! I honestly thought shipping would take forever and I really feel like the days are zooming by now... I definitely recommend Aeroflow to anyone thinking of getting a pump through insurance.