Questions about Reverse Cervix Dilation

I arrived at the hospital in labor with my first child 9 cm dilated, I had an OB and a resident check me. The staff went into sort of a panic because I was a first time mom and one of the nurses had even made a snide comment that "we will SEE if I'm far enough along to be admitted" (she later came and apologized for her comment). Anyways because they were frantic they put my husband and I in a room and told us to let them know if I felt pressure with a call button until they found a nurse to put with us, but they had miscommunications and didn't send anyone.