I need computer help!!

c•

My computer is constantly freezing unless I don’t stop moving the mouse... even 30 seconds without touching it it will freeze up. So I decided to reset it and see if that helped... 🤦🏻‍♀️🤦🏻‍♀️ it literally freezes now as soon as I try to select “get started” under the reset. What do I do now if I can’t even be in the settings without it freezing?