Parents, what are your thoughts?

Should virtual teachers be on the call after school hours? I’m having trouble with a students parent and I’d like to see things from their point of view. Our school is doing virtual teaching where students are in constant contact with me from 8-3:30. I teach them lessons through webex (similar to zoom) and give them assignments to complete. I always show students exactly what to do before expecting them to complete an assignment though and answer any questions... the issue is I have one parent who doesn’t think her child should have to attend the live sessions. (That’s another big issue we are dealing with)

Instead she just wants to complete the assignments on their own time. They keep getting confused and then sending me emails wanting help after the school day is over and on the weekends. Would you expect your child’s teacher to help in this scenario? I feel like it’s a lot to ask considering they are purposely missing class where i specifically explain the directions.

Update: The mother is not working. She’s a stay at home mom. She has told me numerous times she doesn’t believe her child should have to attend class.