My daughter is in the hospital and I asked the CNA to wash her hands. She was so rude about it. Is it not a basic expectation that hands are clean?!

I already talked with the charge nurse about this and I'm not sure what will happen. I'm so fucking mad I'm actually shaking right now.

My 8 year old daughter is in the hospital after having surgery. This CNA came in to check on her and came in without washing her hands. Then she does a bunch of stuff and when she left still didn't wash her hands. I watched her go across the hall and touch another patient STILL NO HANDS WASHED. Then she came out of that kid's room and still didn't wash her hands.

I let my daughter's nurse know. Then the CNA came back and again no hand washing. I asked her to please wash her hands because she walked in without washing her hands. She said she washed them in the hallway before coming in. Then she touched the catheter bag to empty it without gloves. I asked her to please wash her hands and put on gloves because... Ew?!

She and I had some back and forth and eventually she got really pissy and said "I don't have time to spend 20 seconds washing my hands after every little thing. I wash my hands when I need to."

Ummm... There are literal signs on every door and hand sanitizer station about washing hands. Before and after patients, at a minimum.

I told her to leave and she stormed off. I called the charge nurse and I said it's like that CNA doesn't realize how she basically said "Your daughter's health isn't worth 20 seconds of my time."

My grandfather died of an infection that was caused by a healthcare worker. Another patient came to his nursing home with MRSA and because this healthcare worker wasn't washing their hands between patients, a lot of people on the floor got MRSA. My grandfather actually got septic and died. It was a preventable death. Thank God we live in Canada and his medical bills were covered. There was a big investigation into things and apparently the hand washing rates were less than 30%. I just think of how he'd probably still be here if people actually cared to wash their hands.

I'm just so angry. How can people, especially people working in healthcare, believe this?

EDIT: everyone else caring for my daughter has been great. The nurse and charge nurse both came to me today to talk about things and I told them exactly what happened. The charge nurse even said that the fact the CNA was going to empty my daughter's catheter drainage bag without gloves on was a big no-no.