At Glow, we take your data privacy concerns seriously
Glow understands the importance of keeping your personal and health data private. We’ve developed a thorough Privacy Policy and Cookie Notice covering what data we collect, how we use it to provide you with our services, and what practices we implement to protect it.
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Use Glow’s privacy tools and security features to safeguard your data.
Glow’s Offline Data Protection mode lets you store your sensitive data (e.g, period data, health logs, baby profile, etc) locally on your device. Once enabled, all your key health data will be permanently deleted from Glow's servers.
Glow stores your data on encrypted databases hosted by Amazon Web Services (AWS). Our apps use TLS/SSL encryption (the industry standard) to protect your data when it’s in transit from your phone to Glow’s servers or between Glow’s servers themselves.
Whenever you want, shoot us a request to delete your personal information by emailing privacy@glowing.com. We will complete the deletion within 45 days.
Your privacy and security are central to Glow’s mission. You have full control over your data, with features like an Offline Data Protection mode that keeps it off our servers. We also follow strict protection standards and undergo independent security audits to safeguard your information.
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Trusted by millions of women around the world, Glow helps you manage your reproductive health with the confidence that your data is safe.
Yes, using Glow is safe. Glow employs robust security measures, including encryption, to protect your data and account. You can also enable our Offline Data Protection mode for additional security, and you have the option to delete your account and data at any time. We also regularly undergo third-party security and privacy audits to ensure our practices meet the highest industry standards.
Glow has never sold user data to data brokers or advertisers. We only share minimal, anonymized information with trusted service providers when it is necessary for the app to function, and never for advertising. We explicitly prohibit sharing any health-related data (including menstrual, fertility, or sexual activity logs) with advertisers, even in aggregated form, unless you have explicitly opted in.
When you enable Offline Data Protection, Glow keeps your key health data exclusively on your device. This means Glow does not retain any health information that could be linked back to you. You still have a Glow account for app access, but sensitive reproductive and health information remains private and cannot be accessed by Glow.
As a Glow community member, you fully control what data (if any) you share with other members. Outside of Glow’s app, you’ll only be identified via the first two letters of your first name, rather than your full first name and profile photo. Additionally, even if you share your photos, they won’t be visible to other users unless they log in with a Glow account.
Yes, you can download your data for safekeeping. Please reach out to support@glowing.com and our team will send you a CSV file (a spreadsheet) of your data.
To delete your account, head to the More page (on iOS) or view the side bar (on Android) and click Settings. Scroll to the bottom of the page to find the "Delete Account" option. In iOS, the Delete Account button is found beneath the “Log Out” button.
Android users on the Glow Baby Tracker app can create a ticket here to request the deletion of their account.
You may request that we delete your personal information by emailing privacy@glowing.com. We’ll delete it within 45 days.
After enabling Offline Data Protection mode, you will still receive all the standard support that Glow provides. You can get help with account setup, app functionality, notifications, and general questions. However, because key health data is stored exclusively on your device and not on Glow’s servers, we cannot access or recover any information that has been deleted from our servers.
Uninstalling the app doesn’t automatically delete your data. To remove your data completely, go to your settings in the Glow apps and delete your account or email privacy@glowing.com to request data deletion before uninstalling the app.