what do yous this think?

So this is my boyfriend and this girl that's liked him for so long and we've been dating for 2 years in march.. he promised never to speak to her ever again and I find this! I confront him and he said it wasn't him.. his last account was hacked and he said this one could be hacked too.. that seems a little shady but omfg.. he was crying and I asked why and he said he didn't want to lose me? When I think he was trying crying cause he was snapped... what do y'all think and any advice? I haven't talked to him about since.. he's the one in red.. 😓☹️I know any female wouldn't be happy with this