been on hold for 20 minutes

Kaye • OB/L&D TECH. Second girl due in November. Hoping for a vbac
The pain I'm having is getting unbearable so I'm trying to call the nurse at my OB office. For the past 29 minutes it's been saying 2 people ahead of me. Wtf 😫😫😫 that's a really long phone call. Usually it takes ten minutes max to get through.