Piercing help

Rebecca

I got my navel pierced 10 months ago and had never taken it out until a few weeks ago. Since then, I've only taken it out a few times for about an hour. Last night, I dropped and lost the ball, so I had to take it out. I got a new one today, and tried to put it back in after 19 hours. It hurt and my mum had to do it but we couldn't get it all the way through as there is a thin layer of skin at the exit. What do I do?

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