pain when inserting and not going in right?

Tess

i’ve been using the diva cup for the last few cycles (4 or so?) that i’ve had but come this cycle, i’ve had a few problems. i’ve experiences a lot of pain when inserting in, even when ‘lubing’ it up with water. once it’s in there, after quite a bit of wrestling, it doesn’t feel like it’s popped open right and keeps leaking. anyone know what’s going on?