Removing Earring from Cartilage? Help!!


I have a forward helix piercing. I’ve never taken out the earring but now I want to because it just won’t heal. I’ve watched a few videos and I cannot figure out how to take it out. It’s a stud with a flat back 😩 idk which way to turn the stud to loosen it up. Advice? Help? I even tried wearing gloves and using pliers but I can’t figure it out.