I’ve been so stressed at work lately all I want to do is cry

So I started a new job at a pharmacy. I applied as a pharmacy tech, but I’m having to work my way up. I started as a cashier, then moved back to the pharmacy and submitted my license and am waiting on it to come back.

But the people back there treat me so badly.

I have received almost no formal training. The store manager (who has no idea what he’s doing) took me back my first day, spent 5 minutes with me, only showing me how to look up a person’s prescription, that was it.

There’s many other aspects like putting in insurance information, typing prescriptions, updating quantities of medications, codes and laws I’m supposed to follow, etc. He taught me none of that. I even told him I was very nervous my first day (because i have bad anxiety) and he said “you’ll be fine.”

One of the pharmacists we’ll call Jerry, is a younger guy (30ish) and he constantly belittles me. Instead of being helpful and coaching me, he will roll his eyes every time I ask a question, and say “what?”. Just last night, I had a customer come up to me and say he was told it would be 15 minutes on his prescription, but it had been 30. I went to the fill zone and asked the girls working there if they could expedite this customers order because he was getting very irate. They ignored me. I asked Jerry if he could pull up this customers info because he’s been waiting a while, and he flat out told me “no.”

I told the customer it would be another 5-10 minutes because i figured surely Jerry was just joking. He reluctantly agreed then comes back 5 minutes later. The same girl that was in the fill zone happened to be on the register, and he cussed her out up and down because of the mistake. She got angry and said something under her breath while looking at me, like it was my fault.

After this, she goes to tell Jerry and in front of everyone he belittles me by asking me why I can’t just do something simple like reading a computer. I got so angry I just stared at him & didn’t say anything, then he just did this motion 🤷🏻

They constantly bully me back there and make me feel annoying when I’m trying to learn by asking questions.

When I see more than a few customers I’m supposed to yell that I need backup. I have done this multiple times, but no one listens and no one comes. After a while I just stopped bothering, but then the pharmacy manager comes up to me and scolds me for not yelling.

It seems like no matter what I do I can’t win. I talked to one of the managers over the floor who started in the pharmacy, and she told me she absolutely hated it and she would cry every single day on her lunch break. I can’t even switch back to being a cashier now because my position was filled.

My boyfriend says I need to confront them or report it but everyone at the store is so cliquey and I feel like it would do more damage than good.

I’m tired of feeling scared and full of nerves when I go to work. At first I kept telling myself “well, once you learn more you won’t have to bother people as much” but there’s so much to learn, and I should NOT feel like I’m bothering coworkers when I’m new and don’t know how to do something. I’m tired of feeling just full of defeat.

What can I do?