If you have been to an addiction rehab facility or have been to a behavior therapy help facility, what is something that stood out to you that made you feel good?

I just started a job at a new addiction rehab and resource place. They are fairly new and this is the first time I have worked with addicts and with everyone else who works with them. I don’t find the place very cheerful. If you work in one or have personally been through it, what is something they did that made them stand out? How did they make you feel special and loved and respected? I want to bring light to this clinic because i see SO much potential. Thank you!!!