what department do i call at the hospital to find out when my scan is? ive been waiting 3 weeks for a letter. UK

I am already 13 weeks pregnant and haven't had my first scan I've called my midwife many times and hasn't got back to me I've called the doctors last week and they said they will call my midwife - haven't heard from them since! so id like to call the hospital I will be having my scan with to find out when I'm having it..

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