How do I help?

So I’m like my dad, we both aren’t good with others emotions.

Unlike my dad, I’ve never really had and issue with trauma or death. Some ones died or gets hurt, I grieve for a day then I’m fine.

That said, my boyfriend is going through a lot rn and, try as I might, I don’t really understand it?

His grandma broke her arm and now has trouble walking. I wanna understand what he’s going through but all my grandparents died before I was born except one, and she isn’t a good mom, or grandma.

I’m a very logical person so when he comes panicked she’s having issues walking in just like “she’s old babe”

I don’t wanna sound mean or uncaring, I do form strong attachments with people and things, but, idk, I’ve never been good with human emotion. I’m emotional, but with other people I just don’t know what to do.