Foodstamp/EBT

Hi ladies

Anybody here in Michigan who can help me out. It's been two months I've been trying to reach my worker regarding foodstamp. We haven't received anything for 2 months. I haven't received a letter from the worker to explain why I've been cut off. I usually update my info regularly. I have called my worker countless times and left her messages and emailed her but haven't heard back from her. We are struggling and need help ASAP. I'm not sure what to do in this case.