Feminine hygiene care

Hey y’all, I’m having a difficult time right now with my ph balance. My partner just informed me that she stopped going down on me because my ph balance has been off a couple times. She said it in a very respectful manner, but I still feel ashamed. It’s never a fishy smell or bv, just a musky smell. I’m only into natural hygienic products but I do keep hair on my vagina, as well as my touché cause I’m scared to wax. I honestly wasn’t taught how to properly care for myself hygienic wise as a child. Like I’m not sure if I’m not washing right or what. Can you all point me in the right direction on what I can do about this??😩