Damaged hair! Natural hair journey

Hi pretty mamas! Need advice!do any of u use your hair natural? No heat? My hair is fried! Damaged frm all the heat frm flat iron curling.iron etc nd i hate how my hair looks when i dont use heat! Its soo damaged nd dead! I see youtube tik tok trends of no heat on women nd der hair looks soo nice!! What shampoos are good? Oils?? Need advice please!! Im literally going to throw all my styling tools nd want to start this new journey on my hair! When i was a teen i used alot of heat i didnt care! Nd now in my 30s it shows alot! Im latina btw ive seen different race with der natural hair nd i envy! I feel ugly at times nd feel like styling tools are wat will make me look decent? Nd i hate how my hair looks with heat.i had a bby 9 months ago lost alot of hair too.strugglin with my self image thats why i also want to feel pretty in my natural side too. Soo if any of u pretty mamas who use no heatt nd use ur hair natutal plz need advice on hair products to take care of my hair :(..here is a pic of my hair when it used to look decent naturally use to be kind of wavy noww its frizzy nd dry.do u guys prefer heat or no heat?? I kno if i continue my hair is goin to start fallin out more.i use heat protectant leave in conditoner i think i need a change! thank u all in advance! Xo