How come I didn't receive anything ?

I signed up for enfamil last year when I was pregnant and NEVER ONCE got any samples. I'm pregnant again and once again signed up , i'm due in 3 months and haven't gotten anything. Do I have to wait until after baby is born or why am I not getting anything ? Like has anyone ever signed up and not gotten anything ? I don't get it, my sister signed up about 3 years ago and got both similac and enfamil samples. Should I just mail them that form they give you ? Or call ? Idk , help !