What would I say in the formal complaint/report?

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I'm 19 and have one year of college in for nursing. I took a semester off because I found a nursing school that is not private and a lot cheaper.

I have worked at this nursing home since April 2016.  The manager is amazing and very nice, but the assistant manager is exactly the opposite. .

I am a PM worker. Today was my day off and I worked until 11pm the night before.

At 8 this morning. I worked only 2 day shifts at this job in my life and that was 7 months ago. I came in to work and what happens? The assistant manager was on my butt the whole time.

There are only 2 people on shift when there is enough work for 4. We are low staff as well as low on residents (less money for the CEO of the company which means he took away a worker for day shift which made more work for the 2 there.)

Again, the day shift is new to me.

A resident was not corporating. My coworker (which I love) and I tried to get him up for about 40 minutes straight. He was swearing at us, spitting at us, and telling us he would report us for getting him up. He needed to get  up because it was time for his oxygen, nebulizer, and meds.  The assistant manager (let's call her Mary) just kept telling us to keep trying instead of help. Finally she helped and got him up. He was soaked. I had to strip the bed and everything. She comes in the bathroom and yells are me for not washing his back up because of the urine (I washed him up and she wouldn't believe me.) She then remarked, "As a caregiver you should be thinking and using your head in these situations."

I was folding laundry with my coworker (there were about 5 loads going, drying,  and to fold.) I was making a bed with a resident's own sheets, pillowcases and quilt and here comes Mary storming down the hallway yelling at me to get in the kitchen to keep an eye on the food (which she could have done until I was finished). That I wasn't supposed to be making a bed when the tables weren't set yet (which takes me about 3 minutes.)

I was doing my job and it was only 3 minutes past 11.

She then came in during dishes and told us we weren't washing them fast enough. And we didn't respond because we couldn't takeit anymore. And what does Mary say? " You should know to do dishes speedy fast. Now I'm just going to stand here and watch you."

I then picked up a another shift, the PM shift (I worked 13 hours today).

The girl who was on the phone that wanted me to work said thank you. I was busy toileting patients and cleaning their soiled clothes so I asked Mary to call the girl and ask what hours specifically. Mary told me that she is not doing that right now or thinking about it and that it is my jobto get of the phone myself. (I had to have time to tell my boyfriend to pick me up since my car is getting fixed.)

Then when it was PMs, she was talking about how crazy the day shift went. I told her that not only I, but my coworker was also trying our best. She then reverted back to me making the bed and not having the tables set (which she could've done) and told me to get my priorities straight at work.

Earlier that day I was helping a resident to the toilet and he needs to be walked with with a gait belt to ambulate. I could not leave him by himself and the phone was ringing. Mary yelled at me for not getting the phone in time and told me to keep a phone with me next time.  (The resident was wet so I didn't think of grabbing a phone at the moment since she is the one at the desk in her office that is supposed to take the calls.)

On top of that, I only make $9.50 per hour, as a CNA. Now you might say that's good, or it's an assisted living so it's easier, but I work my butt off, we only get to sit down about 30 minutues the whole shift. This other girl who is not a CNA, but rather a caregiver, makes  $10 an hour. She started 20 days ago. I started 11 months ago. I took a college credited class. She has no education and learned on the job. There is apparently a raise in March, but I just can't take this anymore...

So basically I get paid less than a new worker with no education / nursing home experience,  I get paid less than I would at other nursing homes, and I come in to work on my day off (13 hours on my day off mind you) and Mary chews me out about EVERYTHING I do.  My residents / patients love me to pieces because I am so sweet to them and I get my work done. Not once was I ever rude to them or late to work.

And they wonder why they can never get workers to stay working at the place.

I leave in late May/early June for nursing school. I want to change my job so badly... What are your thoughts? Do I make appointments for job interviews  or stick with this..? My other coworkers are also leaving soon. I am not the only one feeling harassed at work, where I want to be focused on caring for my patients. 

Please drop your opinions below. Anything is greatly appreciated. Thank you.

Also I work tomorrow and she does too. Should I let her know I didn't appreciate the way she treated me? I usually stand up for myself but was too intimidated yesterday, but she doesn't have the right to treat me like that.

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UPDATE:

I told the boss that I will not be working days in the building with Mary. Should I tell my boss I will not be working any days after the previous experience or just toughen it out?

I went into Mary's office today and told her I did not appreciate how she treated me on day shift. She told me I wasn't doing my job and that I need to do my job better and look at my job duties. I came in at 8 and did not have time to look at the schedule until about 3, the end of day shift. I told Mary that I did not appreciate how she treated me. Mary was yelling at me for not doing my job. I indeed was doing my job since I didn't have time to sit down for 8 hours. She said I wasn't doing my job because I was late 3 minutes in the kitchen (nothing was cooking yet) because I was folding laundry and making a bed instead.  She then got nicer when she brought a secretary in to stand by while Mary talked to me. She said I was offended. I told her I did not use that word and said I didn't appreciate it. She said that it "bascically means the same thing" and that I can't  "take criticism." I always take criticism well,  but this was not that. I walked out crying. She then went after me and told me how "Great of a worker I am and how I did a great job and always do." I told her that I come to work to help residents as a CNA, not be involved in a drama show. She said she was sorry.

So I just put in my 2 weeks in. I wrote a very kind and professional letter/note to my boss that I am officially putting my 2 weeks notice in. We are already short staffed and nobody stays to work at the facility. There is about 4 other girls that are leaving in the next month due to getting mistreated.  I also am a CNA and went to college for it and make $9.50 per hour. Everybody else who is not a CNA, is below me, and trained on the job gets paid more than me, $10-11.50 per hour.

I feel so empowered to leave. I was putting up with this for so long and now I feel like a free bird. There are about 4 other facilities that want me to work in my city. I would rather work less and earn less than be unhappy.

NEVER put up with getting mistreated for doing what's right. There is always something/someone out there to treat you better.

How do I file a formal complaint or report Mary? What would I say in the formal complaint/report? What if Mary decides to report me?