Daycare Children and Biting

I feel this is a little controversial since it has to do with disciplining children and different policies. I’ll give the situation and then at the bottom it’ll have the questions.

My child has been in daycare for a year. I started receiving bite incidents around 6 months ago when her class was moved up all except her. So she’s now with you her children. I asked about this they said she will move up when she’s two. In the six months I have received TEN INCIDENT REPORTS of her being bitten by another child unprovoked. I specifically ask each time to make sure she’s not in the wrong. The teachers have all assured me it’s not my child. I asked about the biting policy and it was shrugged off for “this age” but when they got in the older classes there was a three strike rule and they are asked to leave. So we taught her to shove the child off of her. (It is the same child biting my child). Friday I get to her class and am informed she was bitten TWICE by the same kid and this time they had to physically pull him off of her! She was playing with another child and he ran across the room and bit her. They will not tell me the child’s name. Which is fine. I asked them what do I need to do and the teacher looked like she wanted to cry and she blurted our that he terrorizes the entire class and the only thing she knows to do is to teach her to bite back. Apparently the shadow teacher isn’t helping because he waited until she was helping another child and then he ran over and did it. As a parent I don’t want to do that. But also my child isn’t a chew toy! The other parent knows since they get a report also. So here’s my questions:

1) if you were in my shoes, what would you do?

2) if you were in the other parents shoes, what would you do?

3) do you think it is wrong to keep a known biter who bites multiple children in the daycare?

4) is time out enough or does other matters need to be enforced, like expelling the child?

5) do you think it is fair to tell one parent “oh it’s a stage just hang in there” when their child is being hurt while in your care multiple times?

6) what do you think the policy should be?

* I have included a picture for reference for this time. This was taken this morning and the mark is still there. *