She neglected to order an HSG exam - one of the basic and most fundamentally crucial tests for infertility; and therefore neglected to discover that both of my Fallopian tubes were blocked. I paid over $6,000 in out of pocket expenses at that facility with medicated cycles and 3 failed IUIs - of course everything failed, as my tubes were undiagnosed as blocked the entire time. Paramount to all, I lost over a YEAR of my fertile life - my entire age 36-37 year - wasting precious time trying to conceive without a chance. Besides a lackluster apology from her, I never got any money back from them, and in fact I’m still paying off a bill for office visits, blood work and ultrasounds dating back to 2015. I am now almost 40 and still trying to conceive #1 - I blame her and the cold, unprofessional and dispassionate office of Strong Fertility as the reason my husband and I are still childless. They have taken no responsibility for their actions, and have caused my husband and I unparalleled grief and pain.
Some of the staff are amazing while others are cold and treat you like a number. They are incredibly disorganized and you have to see a different doctor/ np every time you come in. They forget to put medication orders in/take a long time to call back/ send emails at the end of the day when you reach out leaving you stuck if your questions weren't answered. This is your body and you have a right to know what is happening, but they wait until the last minute and act annoyed any time you ask questions. IVF is a very involved procedure and they gave us no time to prepare/ask questions before it started. I feel like a cow in a milk line- just getting herded through which is horrible considering what an emotional experience this is. They even tell you how stress can impact fertility, but then cause all the stress. I really wish we went somewhere else. I've heard much better things about CNY.
Staff is uncooperative.. waiting time is to much ....
We had a different dr. Every appt. did not like that. The fertility counselor was so uneducated about lgbt families and very clearly discriminated against my family.
Great with patient but I notice she very rude and not polite to her staff, Staff is wonderful, caring, and very respectful she can learn a thing or two from them.
Dr. Vitek and all of the staff at Strong Fertility center are amazing! I felt comfortable right away. They answered just about all of my questions without me having to ask. They explained everything in great detail and addressed all of my concerns. I feel lucky to have them as a support system during this trying time.
Great clinic! Everyone is so helpful and caring. I get the answers I need in a quick timeframe. I feel very welcomed here.
I highly recommend strong fertility. The staff is so friendly and genuinely cares about you. I do not have one single complaint.
This place is great. The doctors were very good at explaining what was going on and how each cycle would be treated. I saw a few doctors but mainly saw the NP who was equally patient and careful in her answers about my concerns. We got pregnant 6 months after starting treatment here and are so happy with the care we received!
Not treated here, it won't let me pick a clinic in the UK.
I highly recommend Dr. Wendy Vitek and her NP, Deb. I loved that the office has an email system that allows you to email your nurse and doctor anytime instead of calling. Both Dr. Vitek and Deb replied to all of my emails within a very reasonable time. My phone messages, although not as convenient to leave, where also returned promptly as well. It was also nice that they are partnered with my OBGYN's office so everyone was on the same page. I had a bad experience with CNY Fertility and Dr. Kiltz, but highly recommend Strong Fertility and Dr. Vitek!
The stafff there is so incredible. Between the doctors, nurses, PA's and office staff. Each person is welcoming and reminds you of the hope to keep. They are knowledgeable and never once did we feel lost in the process. Amazing facility and staff. We never expected this would be a part of our journey to our baby but we are so blessed that we had this incredible place to help us.
Personalized care, efficient with time sensitive information and appointments.
Loved our doctor and the nurses. Everyone was professional and as accommodating as they could be especially with time sensitive appointments and phone calls.
The data shown in this section comes from both SART.org and the CDC. Together these organizations maintain the most up-to-date data on fertility clinic success rates in the US. Your physician should be able to help you interpret these reports. When you see a "?" in a chart, it simply indicates that a clinic has completed less than 20 cycles in that category and age range, which would make showing success rates misleading, according to the CDC
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