Ripped Off?

St

So im 37 weeks pregnant and house cleaning has been a pain,our house is huge and hard to keep up with. We hired a cleaning service and I told them I wanted a deep clean,which cost is $400. She said if I sign up for a package of 24 house cleanings then the first initial deep spring clean will cost me only $159 (which is the cost of a normal clean) and then just normal house keeping from here on out. So the day of the clean 3 women showed up and cleaned for 4 hours. In the beginning they joked and asked why they were here,my house is already cleaned and organized but I needed the tubs/showers scrubbed,walls and doors wiped down,cubbards wiped down,baseboards windows and blinds....Well while they cleaned I ran errands and just as I pulled up they were leaving. I had a note stating they were done,when they will be back and a short survey for me.Upon a quick walkthrough I thought cool, things look good. Then later on I went to shower and noticed they only wiped down the class and shower fixtures. I took my wash cloth (added pic) and wiped the corners/trim with my foot and the amount of grime I got was alot! So,im thinking wow,I really need to go through and look. Today I noticed not one window was dusted or windex,not one door was wiped down and only a few cubbards doors had been wipped down🤔So I call them today and they say if I wanted these "extras" done I should imply that (which I did)...How are these services even considered extra when Im paying for a "deep clean" that would have initially cost me $400 if i didnt sign up for a package. I tell her how unhappy iam with their service and how she handled it. I also tell her that I would like to cancel the 24 other cleanings and go with another company if this is what they consider a deep clean.She says if I cancel then they will have to charge $250 too my card to pay for the deep clean that was done. Yall im livid, the house was cleaned but not what I would even consider a deep cleaning. They literally just did a basic house clean: vacuum,dust furniture,cleaned bathrooms and kitchen....Should I be this mad (or am i being hormonal) and how should I approach this? Here is the photo of my shower the day after,i know its super gross!

Glow Resources

Let’s Glow

Glow is here for you on your path to pregnancy

Glow helps you navigate your fertility journey with smart tools, personalized insights, and guidance from medical experts who understand what matters most.

25+ million

Users

4.8 stars

200k+ app ratings

20+

Medical advisors