Fertility Centers of Illinois

4.5
7.8k views • 59 ratings • 56 mentions
Call: 877-324-4483
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Reviews (56)

    MOST HELPFUL

    As

    1 IVF (Frozen)
    Center Chicago/River North IVF Clinic
    November 24, 2016

    My RE is wonderful and really cares about my IPs. Dr. Kaplan is very nice and sweet. Not a doubt in my mind he knows his stuff.

    11 helpful
    Pregnant 2 IUI , 1 IVF (Fresh) , 5 IVF (Frozen)
    Total cost $15000
    Center Chicago/River North IVF Clinic
    Doctor Christopher Sipe
    July 30, 2019

    Best clinic and best lab in Chicago. Highly recommend.

    0 helpful

    E

    1 IVF (Fresh) , 1 IVF (Frozen)
    Total cost $45000
    Center Warrenville Clinic
    Doctor Meike Uhler
    October 07, 2018

    I was satisfied for the most part with the care I received. The doctors are all very knowledgeable, but it's hard to feel indidvualized attention with such a large clinic.

    1 helpful

    Jo

    Pregnant 3 IUI 1 IVF (Frozen)
    Total cost $20000
    Center Hinsdale Clinic
    Doctor Meike Uhler
    September 03, 2018

    Really liked my doctor and the support staff: lobotomist and ultrasound tech. Front office staff could use some work. My nurse was pretty good, sometimes I felt like a number but I guess they see so many patients at a time it’s hard to get that complete 1 on 1 attention. I successfully got pregnant off my first IVF

    1 helpful

    Me

    3 IUI 2 IVF (Frozen)
    Total cost $15000
    Center Chicago/River North IVF Clinic
    Doctor Brian Kaplan
    May 22, 2018

    The staff at the clinic are so wonderful. They are warm, sympathetic, and knowledgeable.

    2 helpful

    Am

    Pregnant 4 IUI , 1 IVF (Fresh)
    Total cost $200
    Doctor Laurence Jacobs
    May 05, 2018

    The staff was so kind and comforting. It felt like they were on this journey with us and that they were just as invested as we were.

    1 helpful

    Am

    3 IVF (Fresh)
    Center Chicago/River North IVF Clinic
    Doctor John Rapisarda
    April 23, 2018

    Hands down the best place to go. Everyone who works there knows what you are going through and are so helpful and kind.

    1 helpful

    ch

    Pregnant 1 IVF (Fresh) , 1 IVF (Frozen)
    Total cost $20000
    Center Hinsdale Clinic
    Doctor Meike Uhler
    March 13, 2018

    I would recommend this clinic to anyone experiencing infertility! In fact I have! They are wonderful and have reassured me every step of the way!

    2 helpful

    Na

    1 IVF (Fresh)
    Total cost $20000
    Center Chicago/River North IVF Clinic
    Doctor Edward Marut
    November 22, 2017

    Everyone was so helpful and understanding.

    1 helpful
    Pregnant 3 IUI , 1 IVF (Fresh)
    Center Tinley Park Clinic
    Doctor Jennifer Hirshfeld
    August 13, 2017

    The entire staff at the Tinley location goes above and beyond to help and answer questions. They are always positive and encouraging.

    2 helpful
    Pregnant 1 IVF (Frozen)
    Center Highland Park IVF Center
    Doctor Brian Kaplan
    August 10, 2017

    Every person at the Highland Park location made me feel as if I were family. Always warm, always smiling, and oh so welcoming.

    1 helpful

    Ma

    Pregnant 2 IUI
    Total cost $4500
    Center Chicago/River North IVF Clinic
    Doctor Brian Kaplan
    July 17, 2017

    Positive and it worked on second IUI! I was pleased

    0 helpful

    Ch

    Pregnant 4 IUI 3 IVF (Frozen)
    Total cost $7000
    Center Chicago/River North IVF Clinic
    Doctor Jennifer Hirshfeld
    June 25, 2017

    Very kind doctors and nurse staff, with excellent bedside manner.

    0 helpful

    Ka

    Pregnant 3 IUI 1 IVF (Frozen)
    Center Hoffman Estates Clinic
    Doctor Laurence Jacobs
    May 16, 2017

    The staff was amazing! I left crying because I loved everyone so much. They became my family for the 8months we went to them. Highly recommend them

    1 helpful

    Li

    Pregnant 1 IUI
    Center Glenview Clinic
    Doctor John Rapisarda
    May 11, 2017

    Experience here was good. Nurses were nice and helpful answering questions, and made me feel comfortable. I had a successful IUI and now have a beautiful baby girl. Receptionists could be more friendly but it's the nurses and doctors that matter most anyhow.

    0 helpful
    Doctor Allison Rodgers
    April 30, 2017

    The clinic was easy to get to but the staff was awful.

    0 helpful
    5 IUI
    Total cost $12000
    March 31, 2017

    The staff is great, and during a stressful time they always put you at ease. The nurses all make you feel very comfortable.

    0 helpful

    Ru

    1 IUI , 1 IVF (Fresh) , 1 IVF (Frozen)
    Total cost $10000
    Center Warrenville Clinic
    March 29, 2017

    Their stuff are very friendly and very helpful. If not because of them, I wont be holding my baby girl right now.

    1 helpful

    Ka

    1 IUI 1 IVF (Frozen)
    Total cost $50000
    Center Chicago/River North IVF Clinic
    March 29, 2017

    All the nurses and staff were amazing and kind. They were patient throughout the entire process and answered all my questions, even if I had asked them beforehand. Dr. Kaplan was extremely personable and made the transfer quick and easy.

    1 helpful
    3 IUI , 1 IVF (Fresh)
    Total cost $8000
    Center Chicago/River North IVF Clinic
    March 29, 2017

    Very busy clinic. You definitely feel like a number & aren't sure your doctor even knows who you are, but I'll take results over hand holding.

    1 helpful

    Um

    Pregnant 2 IVF (Fresh) , 3 IVF (Frozen)
    Total cost $30000
    Center Hoffman Estates Clinic
    Doctor Jane Nani
    March 17, 2017

    I have gone to this clinic for over 5 years now. Love the doctors and love the staff.

    1 helpful
    Center Chicago/River North IVF Clinic
    Doctor John Rapisarda
    March 16, 2017

    The nurses were always thorough and kind. Occasionally I had to wait a long time, but it was always worth it.

    1 helpful

    ca

    Doctor others
    March 09, 2017

    My name is Caroline Ahmed from New York,After 6 years of marriage with no child i finally I got pregnant Glory to God almighty my Dear sister am writing to you to share with you what the Iya Hindi Has done, I said to myself that I will testify when the Hindi does this with herbal medicine ,I emailed you for a request of your pregnancy medicine last year after seeing the testimonies of other ladies on your website online I decided t put my faith and come in agreement with you.Your pregnancy medicine and You prayed for me we agreed for me to conceive, Hallelujah!! Yes I did conceive two months after and I am now 4 months pregnant Glory to the Almighty God. I know I will have a smooth and easy delivery soon.contact him. hindinative@yahoo.com

    1 helpful
    2 IUI , 1 IVF (Fresh)
    Center Chicago/River North IVF Clinic
    Doctor Edward Marut
    March 08, 2017

    I've been going to FCI over year it's been a positive experience so far no success yet. The nurses could be better organized. One nurse got confused and sent me a congratulatory email about my BFP and gave me all types of instructions about what's next. She did email me back to apologize w/in an hour after realizing I was the wrong patient. I didn't respond just couldn't deal. Anyway I'm having thyroid issues now so can't try again until that is rectified.

    1 helpful

    Ti

    Pregnant 3 IUI 1 IVF (Frozen)
    Center Chicago/River North IVF Clinic
    Doctor Brian Kaplan
    March 08, 2017

    I adored Dr. Kaplan. However, the nursing staff at River North leaves much to be desired, they're disorganized and occasionally rude. That being said, the ultrasound techs and phlebotomists were always fantastic, it's really the cranky nurses that make it awful. The nurses at Highland Park are much better.

    3 helpful

    Er

    Pregnant 1 IUI
    Center Buffalo Grove Clinic
    Doctor Allison Rodgers
    March 02, 2017

    Wonderful doctors and nurses- couldn't have been happier with my experience

    2 helpful
    Center Highland Park IVF Center
    Doctor Allison Rodgers
    March 02, 2017

    Amber her RN is amazing!! Easy to get ahold of and very friendly.

    1 helpful

    Je

    4 IUI , 1 IVF (Fresh)
    Center Chicago/River North IVF Clinic
    Doctor Edward Marut
    February 28, 2017

    The clinic staff was always wonderful and easy to work with. I felt that they knew me and were involved in my care.

    0 helpful
    Pregnant 1 IVF (Frozen)
    Center Lindenhurst Clinic
    Doctor Allison Rodgers
    February 19, 2017

    I went through the Lindenhurst Clinic, Highland Park and finally Chicago for my transfer. My nurse Amber was fantastic as was most of the staff. I had one minor issue with an ultrasound tech which I brought to my RE's attention. Dr Rodgers was also amazing and handled my complaint right away. Both my nurse and doctor were so amazing and informative throughout the whole process. No one I had contact with ever made me feel like "just a number" or as if I was a nuisance at all. I was fortunate enough to get pregnant my first round of IVF and had severe bleeding when I was 10 weeks. My husband called the help line and Dr Rodgers herself called us back with 5 minutes even though we were informed it would be up to 2 hours. Luckily everything worked out well and I am now 7 months pregnant with a little boy. The whole process of IVF is scary enough but they do an amazing job walking you through it, even the billing portion which they explained in detail. Honestly I was sad to leave them on "Graduation Day" and didn't know how I'd make it through the rest of my pregnancy without them. In a few short months I get to bring my little boy to see the people who made our dreams come true!

    1 helpful

    ji

    Pregnant 2 IUI
    Center Chicago/River North IVF Clinic
    Doctor Edward Marut
    January 28, 2017

    The staff at FCI are incredible. Professional, positive and helpful. Wait times can be long at peak hours (everyone tries to get in before 9), so if you can avoid the AM rush, you can shorten your waits. But once seen, everyone I encountered was friendly and cared. My doctor and nurses were the best!!

    0 helpful

    Ca

    Pregnant 6+ IUI , 1 IVF (Fresh)
    Center Chicago/River North IVF Clinic
    Doctor Edward Marut
    January 25, 2017

    I had a great experience at fertility center of Illinois! I'm currently pregnant through IVF. Dr. Marut was very helpful with any questions and the nursing staff was great!

    0 helpful

    Sh

    2 IVF (Frozen)
    Center Chicago/River North IVF Clinic
    January 12, 2017

    Very competent staff, effective treatment. Very individualized service.

    0 helpful

    Ke

    4 IUI , 1 IVF (Fresh)
    Center Chicago/River North IVF Clinic
    January 12, 2017

    Amazing staff that were caring and mady treatment comfortable and personalized.

    0 helpful

    Ka

    6 IUI , 1 IVF (Fresh)
    Center Chicago/River North IVF Clinic
    January 12, 2017

    There are a lot of patients and you have to be prepared for that, but they give excellent care and got me pregnant!

    0 helpful

    Er

    2 IUI , 1 IVF (Fresh)
    Center Chicago/River North IVF Clinic
    January 12, 2017

    Treatment was successful and we have our baby girl after 2 failed Iuis and 1 round of IVF. There are so many patients that care does not feel personalized.

    0 helpful

    Co

    2 IVF (Fresh)
    January 12, 2017

    Quick waits. Kind staff. I just was unable to get pregnant due to my egg quality.

    0 helpful

    Me

    1 IUI , 1 IVF (Fresh)
    January 12, 2017

    I felt my experience was very individualized and great attention was made in ensuring the process went smoothly. The outcome can't be guaranteed but the process started promptly and I feel that it all made the difference in a positive outcome.

    0 helpful

    Ma

    2 IVF (Frozen)
    Center Chicago/River North IVF Clinic
    January 12, 2017

    This clinic was great and I am now 34 weeks with baby #1! Husband and I are already talking about getting help for future babies from here.

    0 helpful
    1 IUI , 1 IVF (Fresh)
    Center Chicago/River North IVF Clinic
    January 12, 2017

    The care I received was great from the doctors to nurses to lab technicians. I felt like each step of the way was explained thoroughly and I liked that they had early hours so I could go to appointments before work. Sometimes the wait times for lab work were a bit long, and the billing department can be difficult to get ahold of, but otherwise no complaints.

    0 helpful

    Me

    5 IVF (Frozen)
    Center Highland Park IVF Center
    January 12, 2017

    Dr. Jacobs is a caring professional who gets to know his patients and finds a fertility treatment that works. He is the best!

    0 helpful

    Me

    1 IUI , 2 IVF (Fresh) , 4 IVF (Frozen)
    Center Highland Park IVF Center
    January 12, 2017

    I had 6 ivf cycles done at FCI and felt very comfortable and welcome there. The receptionists were always friendly and helpful and I developed a great relationship with my nurse, she helped with me any and everything that I had questions on.

    0 helpful

    Sh

    2 IUI , 1 IVF (Fresh) , 1 IVF (Frozen)
    Center Hoffman Estates Clinic
    January 12, 2017

    Great and attentive staff. Dr's are very much involved through out the process

    0 helpful
    5 IUI , 1 IVF (Fresh) , 1 IVF (Frozen)
    Center Lindenhurst Clinic
    January 12, 2017

    The nurses are amazing and Dr Rodgers is so compassionate about the care she provides

    0 helpful

    El

    1 IVF (Fresh) , 2 IVF (Frozen)
    Center Chicago/River North IVF Clinic
    Doctor Brian Kaplan
    December 30, 2016

    Overall, I think this place is know for results and they seem to get them. However, they need to focus on building out their client support function as well as refining their monitoring process in the River North Facility. Absent the daily calls with updates, they are not proactive in providing guidance, psychological support or clarity on the process. You have to ask anytime you are at the next step or they will just assume you know what's going on. As for the monitoring, it's a horrible experience. The ultrasound and blood appointments took 1.5 hours on average. I don't think they have enough staff or they should spend time to set expectations. As a working professional, it's very difficult to go through with little communication or the feeling that your case isn't overseen by any one person (even if this isn't the case). I would recommend this place however with the caveat that you kinda have to figure it out on your own and you feel like a number. I would urge FCI to focus on the client experience in the future and I think it would be an all around good place!

    0 helpful

    El

    2 IVF (Frozen)
    Center Chicago/River North IVF Clinic
    December 15, 2016

    I was a gestational surrogate with FCI. I have no input as to their prices but their service was outstanding. Their delivery of meds was on time and they communicated with me quickly and kindly.

    0 helpful
    1 IVF (Fresh) , 1 IVF (Frozen)
    Center Chicago/River North IVF Clinic
    December 15, 2016

    I was a surrogate so I can't comment to price. The staff was amazing to deal with and always responded to my questions very quickly. I would definitely recommend FCI, and specially Dr. Kaplan to anyone that asks.

    1 helpful

    Ca

    2 IUI , 1 IVF (Fresh) , 4 IVF (Frozen)
    Center Buffalo Grove Clinic
    December 15, 2016

    My primary office was in Buffalo Grove but it was very convenient to have access to all office locations. The staff at all locations were friendly and accommodating.

    0 helpful
    4 IVF (Fresh)
    December 04, 2016

    My journey was 2 years with FCI. I went through 5 attempts, 4 IVF cycles. First was successful but miscarried and our last attempt was successful! Every single team member there was fantastic. They became a part of your life and how they cared built a relationship with me. They felt like family. Leaving the center was bitter sweet because of how close you get to them. I couldn't imagine being anywhere else.

    1 helpful

    Ka

    6+ IUI 2 IVF (Frozen)
    December 03, 2016

    Wonderful, best of the 3 we used. Would use them again. Would recommend to anyone including LGBT

    0 helpful
    2 IUI 1 IVF (Frozen)
    Center Chicago/River North IVF Clinic
    December 02, 2016

    I have been going to the clinic since February. I've had 2 iui's (unsuccessful) and I'm 2weeks away from my first (and hopefully only) FET! Dr Kaplan and his nurses are amazing! They are very trusting and compassionate! I couldn't have chose a better fertility clinic!

    2 helpful

    Br

    1 IUI , 1 IVF (Fresh)
    Center Chicago/River North IVF Clinic
    December 02, 2016

    We took part in an IVF clinical trial. The staff was great to work with and helped to cordinate the trial and our needs as out of state patients.

    0 helpful

    Ma

    1 IVF (Fresh)
    Center Chicago/River North IVF Clinic
    December 02, 2016

    Clinic is efficient and puts you at ease considering what you're putting your body through. You are in and out within 30 min almost every visit. Staff explains process and steps thoroughly. Overall good experience.

    1 helpful

    El

    November 25, 2016

    This clinic is HUGE, making it hard not to feel like just another number. We saw different nurses at every appt and would get instruction calls from different people each time. I think because of this, the staff was often in a hurry and prone to mistakes. On top of that, the billing dept is the absolute WORST! We've since switched to another clinic. It's hard to rate Dr. Kaplan because I barely even saw him. I believe it was literally less than 10 minutes through the entire course of my treatment. I guess it shouldn't be surprising given the nature of this factory clinic. Our only interaction was during my first appointment but it was barely a conversation. He was in and out, then the nurses took over from there.

    2 helpful

    Mi

    2 IUI , 1 IVF (Fresh)
    Center Hoffman Estates Clinic
    November 24, 2016

    The staff were supportive and detailed.

    0 helpful

    Ka

    6 IUI 2 IVF (Frozen)
    Center Chicago/River North IVF Clinic
    November 24, 2016

    Very professional clinic, but large patient load. Dr Angie Beltsos is professional yet comforting

    0 helpful

    Ca

    1 IVF (Frozen)
    Center Warrenville Clinic
    November 24, 2016

    I had a great experience with my nurse at this clinic. Dr. Uhler was very thorough and explained everything well. I saw her a handful of times during my treatment.

    2 helpful
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Overall Rating

4.5 (59 ratings)
Individualized care: 4.4 Quality of nursing staff: 4.5 Wait time: 4.1

Resources

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Clinic Data

The data shown in this section comes from both SART.org and the CDC. Together these organizations maintain the most up-to-date data on fertility clinic success rates in the US. Your physician should be able to help you interpret these reports. When you see a "?" in a chart, it simply indicates that a clinic has completed less than 20 cycles in that category and age range, which would make showing success rates misleading, according to the CDC

3,263 cycles completed in 2016
160 egg banking cycles in 2016
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