Ava bracelet just stopped working?

Melissa

Does anyone else use the Ava bracelet? I used mine for 2 cycles, charge it every day so it is good to go at night. This past cycle like mid cycle (when I needed it the most) it just stopped syncing when I put it on. It did not vibrate on my wrist, it did not light up on the skin touching side, nothing. I tried to disconnect and reconnect. So frustrating!!! Anyone know what’s going on?!