Couldn't get through to my doctor today ?

Okay so I got my BFP last Monday (it was faint but it was the start of my BFP) so I handed a urine sample into my doctors on the Wednesday and they told me to phone Monday/Tuesday for my results. I phoned up today and I was phoning for 50 minutes (no exaggeration) eventually I thought I would just phone the appointment line and I told the woman that I couldn't get through to the results line and she said 'oh we are short staffed no one is on that line' haha, I have the worst luck. She said my results were not through and I should allow ten working days, I feel like this is dragging on, I want my results just now ??