When you purchase glasses do they give you the display ones???

Heidi

So on July 21, I went in and bought some Prada Sunglasses (no prescription) at LensCrafters.

They were $531.00

Correct me if I’m wrong but aren’t they supposed to give you NEW pairs?

Well when I got to the parking lot, I noticed their frames had dirt and a scratch. It was like residue from a sticker. I went back and asked her why it’s dirty if they’re new? She said they don’t give us new glasses, you get the display ones. Really? I paid 531 plus tax just for you to give me display ones that people have touched ????

She said she can order me some and would take a week. I said sure. Well it’s now 3 weeks and nothing. I’ve gone to the store every week asking for a response and they said there is a delay. I am so upset, I’ll be leaving the country next week for a month. So the manager said he can let me borrow their display ones and once I get my new ones I can return them. Ok so I borrow them

And you’ll sell the ones I borrowed to a client ?? Insane